We introduce you to your trainers, answer your questions, and consider where coaching fits into the leadership landscape. The purpose of this session is to get logistics handled so that we can move straight into content and learning from the beginning of Live Day 1.
EOCC Live Day 1
We start with getting to know you – ensuring you are ready to begin. Then it’s learning tips, defining coaching and an entertaining video. Your trainers demonstrate coaching, and you have a chance to try coaching for yourself before lunch. All of your coaching practices will be relevant to your unique situation.
After lunch we look at the core principles of coaching, the habits of effective coaches, and the foundations of coaching. Followed by communication skills – beginning with listening; then speaking with clarity – offering you three things to include every time you speak. We complete with an introduction to all aspects of clarifying, and leave with an overnight assignment.
EOCC Live day 2
We begin with an energising review of Live Day 1, then get back to communication skills. Today we move more deeply into speaking with clarity; we incorporate all aspects of clarifying and then we cover permission, feedback, acknowledgement and questions – with many practical exercises using real scenarios.
We introduce the Coaching Conversation Cycle and you bring all your communication skills together in your own practice, as your trainers begin observing your coaching in our Competency Observation process.
You will receive individual feedback, verbally and in writing. These are followed by more trainer demonstrations, more practice in pairs and small groups, plus a pertinent video. We consider practical acknowledgement. And begin the Coaching Conversations Route. We complete the day with your overnight assignment.
EOCC Live Day 3
We begin with the review and your questions. Now we work on the complete structure for whole coaching conversations. You will use both your developed communication skills and the Coaching Conversation Cycle, within the Coaching Conversations Route. Introducing SMARTER and PURE goals. We cover Creating Actions and Reviewing Actions so that you leave the Live Days ready to go out and coach.
We look together at connect and coach opportunities; and use a video which will inspire you into an individual challenge to work on in your coaching exchanges. We offer more demonstrations, build up your own practice, and help you utilize development observations from your trainers. We complete the day with your takeaway assignment.